My daughter texted me while I was at work all frantic because she'd discovered that her laptop was broken. She said that it wouldn't close. I told her we could fix it, but she said that dad said it wasn't fixable and that she'd just have to leave it open. It was the most she's ever texted me, so I knew she was super upset [background sobbing was clearly evident]. When I got home, she showed me the laptop, and while she wasn't still sobbing, her big, sad puppy dog eyes broke my heart. The laptop plastic was munched, but it seemed fixable to me. So I got her to agree to surrender the beloved tool to me for a day. The place I would normally take it to has gone out of business, so I had planned to take it to a chain store I'd heard of, but it was quite far from my office. I decided to get some errands run first and go on my lunch break. But while I was out driving around, I saw a little sign that said this little hole-in-the-wall store repaired laptops. I did a U-turn and screeched into the parking lot, startling a group of hispanics who were smoking outside the back door. Sorry, guys. I took the laptop into this little, dark, freezing shop filled with dead and distressed computers and laptops and a wild assortment of computer parts--and hispanic men. No one was speaking English, and all the workers were helping one man, talking loudly and rapidly and with lots of animation. For a bit, I thought I might have been too hasty and ended up in the wrong place, but I was determined to help my daughter feel better. When the other customer left, I set my laptop on the counter and all the workers turned to me: group help, apparently. Gasps and tsks as they surveyed the damaged computer. My heart sank as they all switched to English and began explaining how the plastic piece that holds the screw that stabilizes the hinge for the cover was busted beyond repair. I could replace the whole bottom if a part could be found, but a quick search online ruled that option out. I was about to go, but then I saw the creative wheels start turning in these men's minds. They all started throwing out other options in this weird but cool brainstorm. I left the laptop with them, and two hours later they called me back to say they'd fixed it. When I picked it up, I was pleased to see that they'd come up with a duct-tape-esque but very functional solution to the problem: they loosed the hinge so the tension wasn't so tough on the monitor, then they put in a screw that was way too large for the hole--but still somewhat concealed so it wasn't unsightly--so the screw couldn't pull through, essentially making the entire back of the computer bear the weight of the hinge. Genius. Sheer genius. My daughter was ecstatic, and I was SuperMom. Thanks, Super Computers at 1381 S. Main St. in Salt Lake (801.759.8012).
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